Support
Discovery HQ is the private, invite-only workspace for Discovery Marketing's own team and contractors. We can help with account access, Yapper recording, uploads and other technical issues.
Contact support
Email andy@discoverymarketing.io and include the email address you use for Discovery HQ, a short description of the issue, and your iPhone model and iOS version when the problem involves recording.
Delete your account
- Open the menu in Discovery HQ.
- Tap your name at the bottom of the menu to open Account.
- Tap Delete my account and type DELETE to confirm.
Your sign-in and personal details are removed right away and you are signed out everywhere. Work you made for the team (scripts, recordings, tasks) stays with Discovery Marketing and shows as “Deleted user”. The team owner gets a notice in Discovery HQ with your name saying you left.
Can't sign in? Email support from the address on your account and we'll delete it for you. Some records may be kept when the law or a contract requires it.
Account access
Accounts are created by invitation only. Ask your Discovery Marketing contact for one. If you forgot your password, use the reset link on the sign-in screen.
Recording permission
The first time you open the recorder, your iPhone asks to use the Camera and Microphone. Tap Allow for both. If you chose Don't Allow, open Settings → Discovery HQ and turn Camera and Microphone on.
Uploads
Keep the app installed and reconnect to a stable internet connection. Failed uploads can be retried without deleting the recording on your phone.
Discovery Marketing plugin
The website-planning tools in ChatGPT and Codex work without a Discovery account. They create a draft page structure and preparation checklist from the business facts you provide. This version does not build or publish websites, save projects, access customer accounts, or launch ads. For help, email support with the tool name and a short description of the problem. Do not send passwords or private customer data.